Bigcommerce Ideas

Your forum to share ideas and feature requests to help improve Bigcommerce.

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Our product managers commit to providing regular dialog and feedback on at least the top 20 ideas.

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We aim to implement features requested by the community, but please keep in mind that we consider many factors when ultimately choosing what to implement. We factor in research from customer interviews, customer support issues, usage data, complexity of solution, design considerations, product strategy and what’s happening in the market in order to build an effective roadmap that allows us to do the most good for the greatest number of Bigcommerce clients.

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If you could add something to Bigcommerce, what would it be and why?

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  1. Enable an "out of stock message" for out of stock products (that don't have options)

    Unless a product has options, there is no way to indicate to your customers that it is out of stock. You can hide it, redirect it to category page, or allow the product to be shown. If you hide it, visitors will get a 404 page not found. If you redirect it to the category page you may get a "faulty redirect" message from Google. If you make no changes, your web visitors will find the product but have no idea why you are not letting them order it.
    If you have options on the product, this problem doesn't exist…

    8 votes
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    1 comment  ·  Products  ·  Flag idea as inappropriate…  ·  Admin →
  2. Better Option/Option Set and Variation System with Parent/Child Products

    To me, the Product Option/Option Set feature as it stands right now is a bit of a nightmare. I appreciate what they were trying to accomplish when they developed it, but in reality to me what was supposed to make it easier, in reality makes it harder and very redundant.

    I used to just have every color, size, or variation of a product have it's own product page and didn't mess around a lot with options.

    However, I think it is better SEO to have all your variations under one "Parent Product" or sku, so I started messing around more…

    72 votes
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    34 comments  ·  Products  ·  Flag idea as inappropriate…  ·  Admin →

    Hi everyone,

    Thanks for your feedback and votes on this idea. I’m pleased to let you know that we are actively working on an overhaul of our product options. It’s a relatively big project that will take us a few months, but we are completely rethinking our product options work. We are laser focused on simplicity but still preserving the existing capabilities.

    By no means an exhaustive list, but here are some of the things we are working on:

    • We’re removing the requirement to use option sets. Instead you’ll be able to add options directly to products. If you want to still use option sets, you can.
    • More convenient than option sets, now you’ll be able to copy options from one product to another. Once you’ve copied them, you can edit them in any way you like. Add options or remove them.
    • You’ll be able create options right on the…
  3. 2 votes
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    1 comment  ·  Payments & Fraud Control  ·  Flag idea as inappropriate…  ·  Admin →
  4. Ability to redirect users to custom landing page after login

    We have a private store that requires the user to log-in before placing orders. Right now, after you log-in, the only option is to take the user to the "My Account" page.

    After talking to support, it seems this is the only option, and there's no way to change that without a redirect. The redirect means the customer could never get to the 'My Account' page.

    Would be nice to have an option to choose a custom landing page for the customer to see after logging in, or be able to choose different options for pages they could be take…

    17 votes
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    0 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
  5. Bulk edit categories instead of clicking each product.

    Whenever we add a new category we have many items that need to be placed into that category (i.e. Holiday Gift Suggestions). We need a way to bulk edit categories WITHOUT using the spreadsheet which can cause typographical errors.

    We originally had Prostores and we were able to add 50 items to a category in less than 2 minutes! Using Big Commerce it look us 30 minutes just to add 30 items to a category - because we had to find the item, click open, then select the category by opening the subcategory and then save each one individually!!!

    Why…

    7 votes
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    1 comment  ·  Store Management  ·  Flag idea as inappropriate…  ·  Admin →
  6. Quick way to view orders with comments

    I think it would be great to be able to sort orders by comments (if there are any attached) or to have a way to VIEW all orders that have comments on them. Right now, you have to scroll through all of your order pages to see the comments. There is no logical way to set up a custom view for comments, and there is no column sort to pop them up to the top for easy viewing when you're looking at all of your orders.

    2 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  7. generate gift certificates instead of creating a coupon code

    I would like to be able to generate a gift certificate instead of using a coupon code. I donate to charities and want to give them a gift certificate that the person can use until it is out of $. With a coupon code, lets say its $30 it wont decrease and save the amount for the person to use next time. It is always $30. Support Chat said there is no way to generate a gift certificate myself unless I buy it. Can we change this?

    4 votes
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    0 comments  ·  Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  8. Option for "issue refund" on an order paid with store credit and regular payment in one simple click.

    We should be able to refund a customer who paid using BOTH store credit and regular credit card when they cancel or need a refund. There should at least be one option that says "issue a refund using store credit function". It would be great if there was one option that would put back the store credit portion and refund their remaining credit card payment through the credit card processor in one single click.

    If that is NOT possible, then at least add another option under "issue refund" called "issue store credit for total amount" this way the entire order…

    8 votes
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    0 comments  ·  Payments & Fraud Control  ·  Flag idea as inappropriate…  ·  Admin →
  9. Use the same SKU multiple items

    I deal in automotive parts which I get from multiple suppliers and manufacturers. On occasion, different manufacturers will have the same SKU for different parts, and not being able to list one of them is bad for business. Also, a SKU may fit multiple vehicles. The way I have to set up my categories is Make/Model/Year/Product Type. So for a SKU that fits multiple Make/Model/Years I have to choose which ONE to list to list is for, which is bad for business. Finally, this also limits what products I can list on Google shopping since I can't reuse manufacturer's SKUs…

    6 votes
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    0 comments  ·  Products  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add Wholesale Pricing Options To Product Details Already !!!

    Who the heck wants to create customer groups and only be able to do percentage discounts .... No way in **** did the making duplicate items help for wholesale either, why ? .... Because you can't keep inventory ....

    We've been with Big Commerce since February of 2013 and expected to see this simple addition come about already .... Just add the ability to add wholesale pricing to the actual product details already .... Would ale life easier because not all businesses control pricing by percentage .... We are losing the ability to bring more sales because we have to…

    7 votes
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    3 comments  ·  Products  ·  Flag idea as inappropriate…  ·  Admin →
  11. Better Discount Rules

    Right now you can not do a whole category for a discount rule you have to make each one separately. Also you can not add a product in a discount rule area that already has Options to it. As store owners we are trying to compete with other platforms and your discount rule are very thin.

    4 votes
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    0 comments  ·  Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  12. Gift Certificate as a JPG and not as an HTML File Attachment

    Having a gift certificate as an HTML attachment can look spammy or like malware to many people especially if they are not expecting a gift certificate. And with names like "Gift Certificate #6.html". Please create a JPG instead so many users will see it inline in the email rather than having to open something. Or have it be HTML inline in the email. Or create a one page PDF which can also be viewed inline in many email clients.

    2 votes
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    0 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
  13. Automate Inventory stock levels

    Automate stock level or product information files from ftp or local location to allow dropshipping, and updating stock levels etc

    3 votes
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    0 comments  ·  Store Management  ·  Flag idea as inappropriate…  ·  Admin →
  14. Ability to set up coupon code based on purchase quantity

    Now when I create a new coupon, I can only set the minimum purchase by amount. It'd be great if I could set the minimum purchase by quantity as well.

    eg, I'd like to send out coupons for customers to redeem when they buy any 3 items in my store.

    1 vote
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    0 comments  ·  Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  15. Please add Asiapay as an additional Payment Option

    Please add Asiapay as an additional Payment option for your asian store owners. The current payment options only supports US and EUR currencies. Our only option as of the moment is Paypal and 2Checkout.

    Thank you

    3 votes
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    0 comments  ·  Payments & Fraud Control  ·  Flag idea as inappropriate…  ·  Admin →
  16. Filter Orders by Keyword

    It would be a great help to have the the filter by keyword option look at the entire order so we could filter by the keyword of an item and have everyone who purchased that item appear in the search.

    3 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  17. "See Price in Cart" + "See Price at Checkout" option (Keep Manufacturers Happy + Sell More when selling below MAP (Minumum Advertised Price)

    This is key to doing business in so many different product areas. Not only will Big Commerce gain more Clients but their Clients will sell a lot more products if this becomes and option. There should be 2 options since some manufactures have different rules on this.

    Option #1
    See Price in Cart - The MAP Price should have a strike through it on the product page to show the seller is below MAP. The selling price will be hidden on specific item(s) until the item is in the cart. The price of the item(s) will only be displayed when…

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Shipping dimensions on product page

    Would be good to be able to include product dimensions on product page. Height, width, depth.

    5 votes
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    1 comment  ·  Products  ·  Flag idea as inappropriate…  ·  Admin →
  19. Provide changelogs for themes

    I wish I could view a changelog for Classic Next theme updates. It's nerve-racking to click that update button blind. Additionally, as someone who digs into the html and css a lot, it would help me do my job better if I knew what edits the devs were making.

    4 votes
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    2 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
  20. Australia Post Parcel Locker Collection Widget

    Australia Post (AP) have released a widget for buyers when at the checkout they can nominate a Parcel Collection Locker. The following statement is from AP.

    http://developers.auspost.com.au/plugins/collection

    Give your customers the freedom to choose when and where they collect their parcel. They'll thank you - with repeat business.

    In a recent survey*, 41% of our customers said they were more likely to increase their online shopping once they'd used a 24/7 Parcel Locker.

    Our network of 24/7 Parcel Locker and Parcel Collect locations gives consumers convenient alternatives to home delivery, so they control their collection experience - from the location…

    1 vote
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    0 comments  ·  3rd Party Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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